Outreach and Enrollment Resources

Outreach & Enrollment

Virginia Community Healthcare Association (VCHA) provides ongoing training and technical assistance for Virginia Health Center Certified Application Counselors and Outreach staff.

In addition to our information hub and training modules, we hold weekly technical assistance calls with the Navigators of Enroll Virginia! and make available a listserv helpdesk.

To get information about the weekly calls and to request to join the helpdesk, email Communications and Outreach. Include your full name, job title, and health center.

 

 


2019 Certified Application Counselor and Non-Navigator Assister Certification Training

The training is hosted by the Marketplace Learning Management System (MLMS).

New Users Log In Here

Existing Users Log In Here


Marketplace Assister Training Resources

Introduction to the 2019 Assister Certification Training (Slides)

Technical Assistance Resources 
Quick Reference Guide: Plan Year 2019 FFM Registration and Training Steps for Assisters


Upcoming Training Webinars

 

     Assisting People with Disabilities Enroll in Health Coverage 

Special Guest Presentation by the American Association on Health and Disability

Thursday, October 18 |  2:00 pm - 3:00 pm ET

In a special presentation by the American Association on Health and Disability, this webinar will address disability etiquette and basic accessibility considerations for anyone doing enrollment work, as well as provide an overview of questions a person with a disability needs to think about when considering their health care options in the marketplace.

Register Now

 

     Assister Readiness Webinar Series: Making Coverage Accessible

Monday, October 22


     Immigrant Eligibility for Health Coverage Programs

Tuesday, October 23

In a special presentation with the National Immigration Law Center, this webinar will provide an overview of eligibility for the premium tax credit and Medicaid based on immigration status, will provide tips on how to navigate the application process for families that include immigrants, and will touch on understanding and addressing concerns immigrants may have when applying for health programs.

Register Now


     Immigrant Eligibility for Health Coverage Programs

Tuesday, October 23

In a special presentation with the National Immigration Law Center, this webinar will provide an overview of eligibility for the premium tax credit and Medicaid based on immigration status, will provide tips on how to navigate the application process for families that include immigrants, and will touch on understanding and addressing concerns immigrants may have when applying for health programs.

Register Now


     2019 OE6 Volunteer Orientation and Enrollment & Outreach Best Practices for New CACs

Wednesday, October 24  | 2:00 pm

This training is intended for volunteers, volunteer coordinators, and enrollment assisters new to the outreach and enrollment space. We'll walk through the basics of the ACA marketplace, how to utilize volunteers who are interested in spreading the word, and some best practices for those new to the enrollment application process.

Register Now


2019 Assister Readiness Webinar Series Overview

      Video: Assister Do's and Don'ts


      Video: Building Robust Organizations


      Video: Consumer Outreach and Education


      Video: Protecting Identifiable Information


      Video: Working with Agents and Broker


     Additional Webinars

CMS Assister Webinars

Health Reform: Beyond the Basics Webinars

Marketplace Appeals Fact Sheet

National Association of Community Health Centers Outreach and Enrollment Webinars

Assister Tools

Kaiser Family Foundation Subsidy Calculator

Kaiser Family Foundation Individual Mandate Penalty Calculator

Five Tips About the Health Insurance Marketplace


Listservs to Join

CMS Assister Newsletter-  To sign up for the CMS Weekly Assister Newsletter, please send a request to the Assister Listserv inbox (ASSISTERLISTSERV@cms.hhs.gov) and write “Add to listserv” in the subject line. Please include the email address that you would like to add to the listserv in the body of your email.

Enroll Virginia!- To sign up for the Enroll Virginia! listserv, please email Nicolle Milesh at nmilesh@vacommunityhealth.org.

Health Reform Beyond the Basics

In the Loop Community


Handouts

FamiliesUSA Enrollment Assister Resource Center- Tools

From Coverage to Care Consumer Resources

Marketplace Application Checklist

My Health Coverage at-a-Glance

Marketplace Plan Comparison Worksheet


Reference Guides

Notice of Benefit and Payment Parameters for 2019 Final Rule

Federal Poverty Level (FPL) 2018

Health Insurance Marketplace Calculator

Health Reform FAQs

In the Loop: ACA 101

Changes to MAGI in 2018

Guide to Minimum Essential Coverage (MEC)

Schedule of Social Security Benefit Payments 2018

Special Enrollment Period Reference Chart (Updated June 2018)

Yearly Guidelines and Thresholds 2019

On Thursday, June 7, 2018, Governor Northam signed a state budget that expanded Virginia’s Medicaid program. Starting January 1, 2019, Medicaid will be available to eligible adult Virginians ages 19 – 64 who live in households earning ≤138% of the Federal Poverty Level (a single adult making up to $16,754 or a family of three making up to $28,677 in 2018).

Resources

Tools

Cover Virginia Eligibility Screening Tool


Guides

Cover Virginia Medicaid Expansion FAQs

Cover Virginia Toolkit for Advocates

Cover Virginia: New Health Coverage for Virginia Adults (Slides)

Medicaid MCO ID Cards

Reference Guide: Medicaid Household Rules

Cover VA Presentation: Medicaid Expansion in Virginia: Insights from Eligible, Uninsured Adults in the Coverage Gap

Enrollment Pathways for the New Adult Group (Medicaid Expansion)

VHCF Slides for 100 Days to Coverage


Communications

Cover Virginia Medicaid Expansion Brochure

Cover Virginia Medicaid Expansion Poster

Cover Virginia Medicaid Expansion Flyer 


Webinars

Cover VA Countdown: 100 Days to Coverage

Click the Menu on the Bar, Right Side to Access the training modules

Some of the content requires a passcode. Please contact us for the passcode by clicking here.

 Plain Language Webinar

Passcode required to view content.


     2018 Plain Language Activities Packet

Module Materials

     The Right Fit: Helping Consumers Navigate the Plan Selection Process in Virginia

This webinar and resource content helps to strengthen enrollment assisters’ understanding of private insurance and provide best practices for supporting consumers in the plan selection process.

The presentation includes an in-depth overview of Qualified Health Plans (QHPs), guidance on how to talk to consumers about complicated insurance terms, and the latest trends in QHPs offered in the Marketplace. Additionally, it will highlight innovative strategies for helping consumers identify their priorities and find the plan that best meets their needs.

Passcode is required for this content.


      Health Reform: Beyond the Basics Webinar OE6: Plan Design

      Beyond the Basics: Plan Design Coverage Year 2019 (slides)


      Beyond the Basics: Plan Selection Strategies (slides)


Health Plans

     Kaiser Permanente


     Optima Health


     Anthem


     Virginia Premier


     INTotal Health


     Aetna Better Health of Virginia